By Margaret Felts Over my last two blog posts we have discussed how to best gather client intelligence and why. Here’s a quick refresher: “Conducting client interviews throughout the life of the project allows you to fix the issue before it is too late – when the project is complete.” Now that you have the […]
Tag Archives: Client Intelligence
What questions should you really be asking your clients?
By Margaret Felts Relationships with clients, owners, colleagues, and strategic partnerships are critical in this industry – no one can argue with this. Measuring the strength of these relationships through client satisfaction surveys is the focus of this 3-part series. This segment will focus on what questions to ask to get the feedback you really […]
