Lessons Learned: Hot Yoga & Cold Calls

woodharbinger3_1122-Edit_1By Margaret Felts, CPSM

Wood Harbinger’s engineers have been blogging since 2013! This Throwback Thursday series features posts from back in the day that are just too good to stay at the back of the blog. Enjoy this post from Margaret Felts, originally published on December 5, 2013:

I don’t like being hot. I don’t like sweating. I don’t like summer. If you get too hot, there’s only so many clothes you can remove and still be appropriate.  Yet despite all this, last month, I supported a friend in signing up for a hot yoga Groupon.  She somehow convinced me that we needed hot yoga in our lives, and all of her enthusiasm won me over. 

Hot Yoga

I had some major reservations and a lot of anxious feelings prior to the first class.  What do I wear? What do I bring? How should I prepare for this event?  Upon entering the building, I was instantly hit with a burst of hot air, was told where to go lay down, and given some basic instructions.  I thought about how to secretly kill my friend who was there with me.  After about 10 minutes, my body acclimated to the heat and the class began.  We went through a series of relaxation exercises, then into some long balance poses.  I found myself concentrating so much on not falling down that the heat wasn’t bothering me at all.  Before I knew it, the class was complete, my body felt great; I was feeling more relaxed than I’ve been in a long time.  As I drove home, I reflected on this experience, and gave myself credit for stepping out of my comfort zone and trying something new.

Cold Calls

At the office, I routinely make lukewarm and cold calls to clients to setup a meeting for a principal or schedule a presentation for their team. At first, I couldn’t’ believe that I had accepted this challenge in my career.  What had I gotten myself into?  I don’t want to make cold calls.  What do I say? How do I start? The anxious feelings were building up.  How do I prepare?!

After mulling over the assignment for a few days and researching the client, I pick up the phone and go for it.  I introduce myself, ask them about something I found interesting from the research I’d done, and proceed with the conversation.

Over time, and with practice, I realized that it just took taking the initial step. Once I show up to yoga class or make that initial phone call, after the class begins or the conversation starts, my mind is relaxed, I concentrate on not falling over, or on how I can provide the best customer experience, and before I know it the satisfaction of relaxation or having a meeting date setup is complete.


Follow Margaret on Twitter @MFelts_WH

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One Comment

  1. Jeff Yirak
    Posted December 6, 2013 at 2:40 pm | Permalink

    Sounds like good advice for a lot of things in life; take the first step, THEN decide if there’s something you should worry about (often, there is not).

    Do not try tangential to bridges, ridgelines, tight ropes etc.

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