Category Archives: Client Services

Strategic Coffee Planning

by Dee Theirry “Petroleum and coffee had no value a few centuries ago.” – Author Unknown Coffee Quality or Time to Brew? French Press or Vending? Drip or Pod? Permanent or Paper Filter? Ready Temperature or Temperature Over Time? Traditional Aged, Luwaked or Monsooned? As part of the preparation for our impending office move, we […]

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Nancy Brown is a WSSHE Associate Member of the Year

Wood Harbinger Project Manager Nancy Brown was awarded Associate Member of the Year by the Washington State Society for Healthcare Engineering (WSSHE) Puget Sound Chapter. Congratulations Nancy on this well-deserved honor!!

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Getting to Know Us: Brenda Holt

The Wood Harbinger team is made up of diverse and interesting people, who bring all kinds of backgrounds, professional experiences, and insights to our firm. In this blog series, we’ll share a little something about each of the people behind our successful engineering projects. This week, the spotlight’s on Brenda Holt, one of Wood Harbinger’s […]

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Presentation Skills – the Shoe is On the Other Foot

by Margaret Felts, CPSM For every presentation coming out of Wood Harbinger, our presenters get dedicated marketing support. We’re their cheerleaders, organizers, coaches, graphic designers, and more. We use an internal presentation development process spanning about 5 weeks that includes multiple milestones for the slide creation, content development, and live practice sessions. The milestones lead […]

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Dissolve the Fear of Gathering Client Intelligence

By Margaret Felts Wood Harbinger’s engineers have been blogging since 2013! This Throwback Thursday series features posts from back in the day that are just too good to stay at the back of the blog. Enjoy this one by Margaret Felts, originally published on September 24, 2013: In the Architecture and Engineering (A/E) industry, we […]

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Lessons Learned: Hot Yoga & Cold Calls

By Margaret Felts, CPSM Wood Harbinger’s engineers have been blogging since 2013! This Throwback Thursday series features posts from back in the day that are just too good to stay at the back of the blog. Enjoy this post from Margaret Felts, originally published on December 5, 2013: I don’t like being hot. I don’t […]

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How My Dentist’s CRM System Made Me a Loyal Patient

by Margaret Felts, CPSM Every year, twice a year, I go to the dentist, get my teeth cleaned, identify any issues, or treat found issues. When I was selecting a dentist, I wanted someone in my network, but I didn’t know who to choose. A friend of mine recommended someone, and I gave him a […]

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Wood Harbinger and SPEC-X Solutions Announce Strategic Partnership

It is with great excitement that Wood Harbinger, Inc. and SPEC-X Solutions announce a strategic partnership for architects, owners, and contractors throughout the Pacific Northwest and the West Coast.

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Where Should We Go? Choosing the Right Environment for a Client Meeting

by Margaret Felts, CPSM Building relationships, learning about client needs, and figuring out better ways to work together are the keys to sustained business in the professional services industry. Meeting face to face and having a conversation is the best way to go about this. These essential client meetings happen at a variety of times […]

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