Author Archives: Margaret Felts

Presentation Skills – the Shoe is On the Other Foot

by Margaret Felts, CPSM For every presentation coming out of Wood Harbinger, our presenters get dedicated marketing support. We’re their cheerleaders, organizers, coaches, graphic designers, and more. We use an internal presentation development process spanning about 5 weeks that includes multiple milestones for the slide creation, content development, and live practice sessions. The milestones lead […]

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Dissolve the Fear of Gathering Client Intelligence

By Margaret Felts Wood Harbinger’s engineers have been blogging since 2013! This Throwback Thursday series features posts from back in the day that are just too good to stay at the back of the blog. Enjoy this one by Margaret Felts, originally published on September 24, 2013: In the Architecture and Engineering (A/E) industry, we […]

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Lessons Learned: Hot Yoga & Cold Calls

By Margaret Felts, CPSM Wood Harbinger’s engineers have been blogging since 2013! This Throwback Thursday series features posts from back in the day that are just too good to stay at the back of the blog. Enjoy this post from Margaret Felts, originally published on December 5, 2013: I don’t like being hot. I don’t […]

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How My Dentist’s CRM System Made Me a Loyal Patient

by Margaret Felts, CPSM Every year, twice a year, I go to the dentist, get my teeth cleaned, identify any issues, or treat found issues. When I was selecting a dentist, I wanted someone in my network, but I didn’t know who to choose. A friend of mine recommended someone, and I gave him a […]

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Where Should We Go? Choosing the Right Environment for a Client Meeting

by Margaret Felts, CPSM Building relationships, learning about client needs, and figuring out better ways to work together are the keys to sustained business in the professional services industry. Meeting face to face and having a conversation is the best way to go about this. These essential client meetings happen at a variety of times […]

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10 Attributes of Successful Business Developers

by Margaret Felts, CPSM C-suite execs, vice presidents, principals, and project managers are all typically seen as the leaders in the A/E industry—the ones responsible for bringing in work. However, leadership comes from all levels in the firm.

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A Lesson in Teamwork from the Seattle Seahawks

by Margaret Felts If we can learn anything from our hometown Seahawks’ epic comeback win on Sunday, it’s that we need to believe in each other. Always have confidence in your team.

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10 Tips for Time Management

By Margaret Felts As we’re fast approaching the end of the year, it seems like the to-do list is ever-growing, and everything on it has a deadline of December 31st.  With holidays, family, shopping, cooking, and decorating on top of all the office deadlines approaching, I asked my peers about their top time saving and […]

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Cultivating Clients and Cucumbers: Similarities between Client Development and Gardening

By Margaret Felts Summer is well underway in Seattle, with record-setting temperatures and sun shining days. My vegetable garden is booming and blooming. Yesterday, I noticed that the cucumbers are starting to ripen. Every day promises new growth and a treat to celebrate. I planted the vegetable garden not only for nutritional benefits, but also […]

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